Frequently Asked Questions
Find answers to common questions about your shopping experience.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement to request any modifications.
Do you restock items that are sold out?
We frequently restock popular items. You can sign up for 'Back in Stock' notifications on the specific product page.
Where is my order confirmation email?
Confirmation emails are sent immediately after purchase. Please check your spam folder or contact support if you haven't received it within 24 hours.
Are your materials ethically sourced?
Yes, Social Threads is committed to sustainable fashion. We partner with manufacturers who prioritize fair labor practices and eco-friendly fabrics.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates are calculated at checkout.